Happy Birthday App Help Center home page
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  1. Happy Birthday App
  2. FAQs

FAQs

Answers to common questions about the Happy Birthday App

Birthday Emails

  • Can I control when the birthday email is sent?

Performance and Stats

  • What results can I expect from my Happy Birthday Email Campaign?

Collecting Birthdays

  • What if I don’t want to ask my customers for their age?
  • Can you translate the Happy Birthday app for our local language?
  • Why is there a Happy Birthday Tile showing in the POS Checkout
  • How can I check if the Birthday capture widget is being displayed to Customers?
  • Why are the date fields overlapping on the Birthday sign-up page?
  • Can I ask previous customers and new visitors to sign-up to my Birthday Club?

Birthday Club Members

  • Can I backdate the Customer Tag/Customer note to previous entries?

If you have any questions or require any assistance, then please just submit a support request and we'll get back to you as soon as we can.

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