If you've installed our Happy Birthday app and also use the Shopify POS sales channel, then you may have seen a tile for the app during the POS checkout, similar to the screenshot below:
We integrated Happy Birthday with Shopify's POS Loyalty extension which will allow Merchants to see when a customer you are serving via POS has a birthday discount available to them. It's important to highlight that you would need to add the customer prior to checkout in order to see this.
Below are screenshots of how the app tile looks during the POS order for when a birthday discount is available:
How that tile looks when no birthday discount is available to the customer:
More information about how this works can be found here, however, one unfortunate trade-off is that the Happy Birthday tile will appear for all POS checkouts, whether or not you have our POS feature enabled within the Happy Birthday app or not:
We have discussed this with Shopify and hope to hear that this message can be hidden if there are no discounts available, but at present, unfortunately, there is no way to hide this messaging.
We recommend adding the customer prior to checkouts on POS as this will pre-populate the signup form if your customer is already a member of your Birthday Club, whether or not they have an active discount:
Need any help?
If you would like any advice or support setting this up, please don't hesitate to get in touch.